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inquiry

For repair requests, please write "repair request" at the beginning of the message. Eco bags are subject to deterioration due to frequency of use and aging, but as the seller's responsibility, we will repair them free of charge for three months after purchase. * Please only pay for one-way shipping (from 94 yen). * Inquiries other than repairs are also welcome.

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Contact form

For inquiries regarding products and orders, please contact us here

If you contact us after placing an order, please quote the order number from the order confirmation email.

We will reply within 1-2 business days.

(Please note that it may take some time depending on the content.)

Business days: Monday to Friday (closed on Saturdays, Sundays and public holidays)

[Wholesale sales and media inquiries]

If you are a reporter, agency, or influencer, please contact us here .